1. Why buy used
auto parts?
The three major reasons to choose used parts
are availability, price and quality. Used parts are readily
available, reasonably priced, and were manufactured to OEM quality
standards. Also, recycling through the use of used parts
is good for the environment.
2. What is the quality of used parts?
Sheet metal is OEM quality. Mechanical parts are built
to OEM specifications with consideration given to vehicle mileage.
We purchase salvage vehicles that were in good to excellent
condition prior to casualty loss. All our vehicles are
fully documented with vehicle identification numbers and mileage
stored in computer and paper archives.
3. Do you sell new or rebuilt parts?
Yes.
4. Where do you get your cars for parts?
Most of our vehicles are purchased from insurance salvage
sources, automotive dealers and from individuals. In all cases,
we are looking for vehicles that were in good to excellent condition
and low mileage prior to casualty loss.
5. Do you sell damaged parts?
Damaged parts are sometimes requested by customers because
non-damaged parts are unavailable or there is an opportunity
for substantial savings. We sometimes do sell damaged parts
for those reasons. Damage is typically minor and repairable,
such as a minor ding in a door or a scratch on a bumper.
6. Can you locate parts you don't have
in inventory?
Yes. We have access to inventories from hundreds of yards throughout
North America.
7. When I buy an engine, what comes
with it?
As a rule, engines are complete assemblies including manifolds,
oil pan, timing belts and covers, fuel injection or carburetor,
We Guarantee only the long block.The manifolds, oil pan, timing
belts and covers, fuel injection or carburetor,are not. Starters,
and front accessories, such as air compressor, alternator, power
steering pump are usually not included. If additional
parts are requested, we will adjust the price accordingly.
Repairable
Vehicles
1. Why buy a repairable vehicle?
The major reason for purchasing a repairable vehicle is price
and cost of ownership. A repairable car is discounted for much
more than the cost of repairs. Repaired cars are often sold
two to three years after purchase for near the original investment.
Mileage and maintenance will affect normal depreciation in the
same manner as with new or used vehicles.
2. How much can I save when I buy a
repairable vehicle?
The amount or percentage of savings depends on the type of car
and the model year, but is usually substantial. Of course, repair
costs and quality must be considered carefully and factored
into the total cost prior to the purchase. The person
or company repairing the vehicle should always carefully estimate
the repairs prior to the actual purchase. Often, two or three
estimates are obtained by customers when they will not be the
one to repair a vehicle being purchased.
3. Who buys repairable cars?
Most purchasers are repair shops, brokers, and individuals in
the northeastern U.S. Some vehicles are sold in other areas
of the U.S. and internationally when the price level of the
repaired car will justify shipping costs.
4. Who fixes repairable cars?
Most rebuildable cars can be fixed by body shops and garages.
In some cases, individuals fix their own cars, especially if
there is no structural damage to consider during the repair
process.
5. Where do you get repairable cars?
Most of our repairable cars are purchased from insurance salvage
sources in the Mid-West U.S. Some cars are purchased from automotive
dealers, shops, and directly from individuals. In all
cases, we are looking for vehicles that were in above
average to excellent condition prior to casualty loss
and will provide good value for our customers.
6. How safe are repairable cars after
being fixed?
When properly fixed, repairable cars are as safe as other cars
on the road which have not been repaired.
7. What type of title do repairable
cars have?
In the U.S., vehicles are titled by the individual states and
the type of title a repairable car will have depends on the
state the car is titled in. Some states retitle repairable
vehicles,Salvage, while others leave the original title with
the vehicle. Your state motor vehicle department or our
title department can assist you with this.
8.ALL VEHICLES ARE SOLD AS
IS.
Please note: All vehicles sold "AS IS,
WHERE IS", with no warranty, expressed or implied, except
as to ownership of the vehicle. No warranty is made with respect
to the accuracy of the information on this sale list.
Delivery
1. Where and how do you deliver parts?
On our trucks, we deliver to commercial addresses within most
of Ohio. For residential addresses within that area
and for addresses beyond our immediate delivery area, we ship
parts via U.P.S., Federal Express, and other freight companies.
We ship parts throughout the U.S. and internationally.
2. How soon will I receive my parts?
Orders received by 3:00 p.m. EST for parts in our warehouses
are delivered or shipped the next business day. Orders
received after that time may also be ready for delivery
or shipment the next day, which we will try to do. Most of our
parts are already removed from vehicles and are in warehouse
locations. Parts that must be removed from incoming vehicles
are usually ready for delivery or shipment within 24 to 48 hours,
as the car is often completely dismantled at that time.
We do everything possible to schedule car processing to meet
the earliest possible shipping time. Parts that must be
located may take several days. Shipping time will vary with
distance and the physical size and weight of the part.
Overnight delivery is available for parts being shipped via
U.P.S. or Federal Express. Call us for more information!
@800-257-1548
3. Are there any parts that you can't
ship?
We can deliver any part with the exception of catalytic converters
which may not be sold as used parts according to U.S. federal
law. Most parts can be shipped world-wide. Since air bags contain
explosives, they can not be shipped air freight.
4. Where and how do you deliver
repairable cars?
We deliver repairable cars to most of Ohio.
Prices
and Payment
1. How much do used parts cost?
Used part prices are influenced by age, type of car,
availability, and demand. Generally, used parts cost
between 30% to 70% of the amount of a new part. Used
part assemblies offer more value by including additional
parts and preassembly.
2. What is a "core" charge?
A core charge is an amount added to the price of a part that
will be refunded when the original defective or damaged
part is returned for recycling within 30 days of the purchase.
Core charges help keep costs down by encouraging the return
of parts for further recycling.
3. When do core charges apply?
Core charges apply to some small electric parts such as alternators
and starters, and other recyclable parts such as air conditioning
compressors, drive axles, steering gear assemblies, engines,
and transmissions. If the exchange part is turned in at
the time of purchase, a core charge will not apply.
4. What types of payment do you
accept?
We accept U.S. currency or funds, MasterCard, Visa and Discover.
Warranty
1. What is your return policy?
We warranty all parts for a period of 30 days from date
received. Parts not defective may be returned for within
30 days of purchase, subject to acceptance and a 20% handling
charge. To be returnable, parts must be in the same condition
as when sold, return freight prepaid.
2. What does your warranty cover?
Our warranty covers the replacement of a defective part
within the original warranty period. We warranty all parts
for a period of 30 days from date received by purchaser or installer.
3. What if I order the wrong part?
If you order the wrong part, please let us know as soon as possible
by calling the original salesperson or customer service. We
will stop shipment when possible or arrange a replacement under
our 30 day return policy.
4. What if you ship the wrong part?
Although we do everything we can to get the right part to you,
unusual mistakes can happen. If we ship the wrong part, we will
pick up the part or pay the return freight, replace the part.
Please let us know immediately if you receive the wrong part,
by calling your original salesperson or customer service.
Other
1. Which is the left side
and which is the right side of a car?
The left side is the driver side in the U.S. In other words,
if you're sitting in a car looking forward, the left side is
on your left and the right side is on your right.
2. Do you buy privately owned vehicles?
Yes. We do buy privately owned vehicles that have proper documentation
and meet our product quality criteria.
3. Why do you need to provide the VIN
number?
Because the VIN number tells us all the necessary information
we need to know to find the correct part for your vehicle (make,
model, year, engine, brake system etc...). Actually most of
other information is irrelevant.
4. What do you do to protect the environment?
We have the state-of-the-art equipment for handling batteries,
tires, oil, gasoline, freeon and other vehicle liquids so that
they will be properly recycled or sent to the facilities which
will properly handle disposing. We really do care about our
environment.
